How booking enquiry, live availability and checkout details are used when you request karting through KartDirectory.Racing.
This Booking Privacy Policy explains how we use the personal data you provide when making a karting booking enquiry, choosing a live slot or continuing to checkout.
It focuses on the booking journey and should be read alongside the main KartDirectory.Racing Privacy Policy for wider website use.
Booking forms may collect your name, email address, telephone number, group size, driver ages or age range, preferred date and time, selected venue, selected booking option, enquiry notes and consent choices.
We use booking details to check availability, prepare enquiries, send requests to venues or providers, support checkout, send booking-related messages and help resolve customer support questions.
We share the booking details needed by the selected venue, provider or fulfilment partner so they can respond, confirm availability, operate the session or process the booking.
Those organisations may also use your details under their own privacy notices where they are responsible for fulfilment.
When payment is required, card details are processed by our payment provider. KartDirectory.Racing receives payment status and booking references, but does not store full card numbers.
We may contact you by email or phone about the booking request, availability, payment, venue questions, changes or support. These messages are service communications, not marketing.
Booking records are kept for as long as needed to manage the request, support the customer and venue, maintain audit records and meet legal or financial obligations.
You can ask us to correct booking contact details or raise a privacy request through the contact page. Some booking records may need to be retained where required for legal, accounting, dispute or safety reasons.
